| • | Answerland (OR) - Oregon's Live Information Service, email or chat live with a reference librarian. |
| • | Ask a Librarian - Electronic reference library combining resources of the UK's public libraries. Ask questions and check the archives for previous answers. |
| • | Auburn University (AL) - Ask a Librarian email reference service for the faculty, staff and students of Auburn University. |
| • | Collaborative Live Reference Services - Listing of collaborative live reference services |
| • | Email Reference Sites - A list of library sites which have forms for submitting questions by email. Some have archives of previous questions and answers. |
| • | Florida International University (FL) - Email or chat with a FIU Reference Librarian. |
| • | Free Library of Philadelphia (PA) - The Free Library of Philadelphia answers reference questions via an email form and live chat. |
| • | Internet Public Library - Volunteer librarians answer general questions or provide starting places for research at the IPL Reference Center. |
| • | KANAnswer (KS) - This statewide virtual reference project serves Kansas residents and answers questions about Kansas for non-residents. |
| • | Kansas City Public Library (MO) - Email form for asking reference questions of Kansas City Public librarians. |
| • | Kenton County Public Library (KY) - Information Station is an online live referencesite where real librarians answer your general reference questions. |
| • | Kentucky Virtual Library (KY) - Online form to submit questions to the librarians at the Kentucky Virtual Library. |
| • | Lappponica - Northern information search (SE) - Information on Lapland, North Calotte and Barents Euro-Arctic, sami people. Provided via email by libraries and museums in Lapland. In Finnish, English and Swedish. |
| • | Library of Congress (DC) - An online reference service (via email) from the Library of Congress. Live chat available for certain subject areas. |
| • | Nashville Public Library (TN) - Nashville librarians provide reference services via phone or email. Also chat live with a librarian with video, audio, and co-browsing capabilities. |
| • | National Library Board of Singapore - Electronic reference source providing brief factual answers or pointers to more in-depth information. |
| • | National Library of Scotland - Global, web-based reference service from the National Library of Scotland. |
| • | New York State Library (NY) - Guidelines for users submitting reference questions to the New York State Library via email. |
| • | Newton Gresham Library (TX) - Online reference services (email and chat) for students, faculty, and staff of Sam Houston State University, TX. |
| • | Providence Public Library (RI) - Answers to brief, factual questions and assistance with search strategies via a web form. |
| • | Santa Monica Public Library (CA) - Librarians at Santa Monica Public will answer questions via email or fax. |
| • | Seattle Public Library (WA) - Seattle Public Library's Quick Information Center offers phone, email and live chat reference service. |
| • | Southwest Minnesota State University Library - During the academic year, reference librarians are willing to answer short reference questions by e-mail. |
| • | State Library of Tasmania - Form for submitting a reference enquiry to the State Reference Service in Tasmania. |
| • | Stumpers-L - A networking resource for reference questions that have people, in essence, stumped. Sponsored by the Graduate School of Library and Information Science at Dominican University, Stumpers-L was founded as an email-based resource where reference librarians |
| • | Tartu University Library, Estonia - Quick answers to brief questions about materials in the library's reference collection. |
